Your Order Matters To Us

DAFAMIPRO supplies fresh produce, grocery products, frozen foods, meats, restaurant essentials, and other food-service items. Because many of these products are perishable or temperature-sensitive, customers should inspect their orders as soon as they are received.

Inspect Your Order

  • Check your products promptly after delivery.
  • If an item arrives damaged, incorrect, or has another issue, contact DAFAMIPRO as soon as possible.
  • Provide your order details and a clear description of the issue, so our team can review it.

Perishable Products

  • Fresh fruits, vegetables, meats, frozen products, and other perishable goods require prompt inspection and proper storage.
  • Due to the nature of these products, return eligibility may vary depending on the item and condition.
  • Customers should not dispose of a disputed product before speaking with DAFAMIPRO unless necessary for health or safety reasons.

Refunds & Resolutions

  • Refunds, credits, replacements, or other resolutions may be considered based on the circumstances of the order.
  • Final pricing is based on the invoice, as DAFAMIPRO operates with daily market pricing.
  • If an order contains an incorrect charge or product concern, contact the company directly for assistance.

Contact Us

For return or refund questions, provide your order information and contact DAFAMIPRO promptly so the team can determine the appropriate resolution.